Everything you need to know about renting a home with us, including exactly what you can and can't be charged.
Browse our properties to rent and request a viewing from any listing.
We'll show you around and answer your questions about the property and the area.
Reserve the property with a holding deposit while we carry out referencing and Right to Rent checks.
Sign your tenancy agreement and pay your deposit and first month's rent. Your deposit is protected in a government-approved scheme.
Collect your keys, check the inventory, and receive the government's How to Rent guide and safety certificates.
Under the Tenant Fees Act 2019, these are the only payments we can ask tenants for. There are no other fees.
| Payment | Amount |
|---|---|
| Holding deposit | No more than 1 week's rent, to reserve a property. |
| Tenancy deposit | No more than 5 weeks' rent where the annual rent is under £50,000, or 6 weeks' rent where it is £50,000 or more. |
| Rent | As set out in your tenancy agreement. |
| Changes to your tenancy | £50 (including VAT) if you ask to change the tenancy, or reasonable costs if higher. |
| Ending your tenancy early | Should not exceed the landlord's loss or the agent's reasonable costs, if you ask to leave early. |
| Late rent | Interest at 3% above the Bank of England base rate on rent more than 14 days late. |
| Lost keys or security devices | The reasonable cost of replacement. |
| Utilities, council tax, TV licence, phone & broadband | Payable by the tenant where the tenancy agreement says so. |
Applies to assured shorthold tenancies in England.